Please, shutdown the computer using the power button. When ready with the USB drive or with the DVD: Instructions are for Ubuntu, but you need to use the ISO image of Windows 7 ** How to create bootable ISO on USB device > You need to use either 1 empty/blank USB pendrive (4 GB capacity or more) OR an empty/blank DVD disc (4.7 GB capacity) When download completes, you will need to write or "burn" the ISO image and boot from a bootable media. If you use it, be careful to select the correct Windows ISO for the OEM, x86 or 圆4 edition, Home/Pro/Ultimate, etc. The tool will download ISO images from Microsoft and has lots of options for many Windows versions including OEM. You can use this free utility to reinstall Windows 7 for free and register it using the code from the COA sticker If you do not want to pay the small sum, there is one additional way (unofficial way). Therefore, the original recovery media may include even older Windows (e.g. ! Note - I am not sure if your PC originally comes with WIndows 7. If you decide to choose the official way, here are instructions how to use the recovery media If you use it, it will restore the PC to factory default condition - install Windows, drivers, certain preinstalled apps, etc. Follow the on-screen instructions to complete the process. Once you receive it, insert the first disc from the set and boot from it (F9). You can purchase original HP recovery media from here >. 2- perform clean installation of Windows 7 (unofficial method, may be free of chrage, slightly more difficult to perform for an end user) 1- use HP original recovery media (official method, costs around 27-30$, slightly easier to perform/use) You have 2 options now to restore the device to factory default settings (reimage the PC) : The hardware is OK and it's all about software problem with the recovery partition. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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